arta Casino & Sportsbook Data Care
This page describes what we collect when you use arta and how we keep that data protected. We take your privacy seriously because your account information—email, payment details, identity documents, transaction history—is sensitive and deserves careful handling. Our data practices are built around transparency, security, and your control.
We at arta collect only the information we need to run our platform safely. When you create an account, we ask for your name, email, phone number, and a password. When you deposit, we collect payment method details and verify your identity with a photo ID and proof of address. When you play, we record your wagers, outcomes, and account balance. All of this data is encrypted and stored securely.
This policy explains what data we collect, how we use it, who we share it with, how long we keep it, and what rights you have. If you have questions after reading this page, contact our support team.
What data we collect on arta
We collect data in several categories. Account information includes your name, email address, phone number, date of birth, and password. Identity verification data includes a photo ID scan and proof of address (utility bill, bank statement, or government document). Payment information includes the payment method you link to your account—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details for mobile banking, local payment, online payment, e-wallet transfers. We do not store your full card numbers or e-wallet passwords; our payment partners handle that encryption.
Transaction data includes every deposit, withdrawal, and wager you make. We record the date, time, amount, payment method, game or market, and outcome. Device and network data includes your IP address, device type (Android phone, iOS browser, desktop), operating system, and browser type. Behavioral data includes which games you play, how often you log in, and how long you stay active.
We also collect data through cookies and similar tracking technologies. These help us remember your login preferences, track site performance, and detect fraud. You can control cookie settings in your browser, though some cookies are necessary for arta to function.
Why we collect this data
We collect account and identity data to verify who you are and prevent fraud. We need your payment method to process deposits and withdrawals. We collect transaction data to maintain your account history, calculate payouts, and comply with anti-money-laundering regulations. We collect device and network data to detect suspicious login attempts and protect your account from unauthorized access.
We use behavioral data to improve our platform—understanding which games are popular, which payment methods work best, and where players encounter problems. This helps us make arta faster and more reliable for users across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
How we share your data
We at arta do not sell your data to advertisers or data brokers. We share your data only with partners who help us run the platform. Payment processors like mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners receive your payment method and transaction details to process deposits and withdrawals. Identity verification services receive your ID scan and proof of address to confirm you are who you say you are. Fraud detection services receive your IP address and device data to flag suspicious activity.
We may share data with law enforcement or regulators if required by law. We may also share anonymized, aggregated data (e.g., "non-specific info of arta players in Jakarta prefer Liga 1 markets") for research and platform improvement, but this data cannot identify you.
Our servers may sit outside your jurisdiction. Your data may be processed in data centers in Southeast Asia or beyond. By using arta, you consent to this international data transfer. We apply the same security standards regardless of where your data is stored.
How long we keep your data
We keep your account data as long as your account is active. If you close your account, we retain your transaction history for seven years to comply with anti-money-laundering regulations. After seven years, we delete or anonymize your data unless we are required by law to keep it longer.
Identity verification documents (ID scans, proof of address) are kept for the duration of your account plus seven years. Device and network logs are kept for 90 days. Cookies are kept for up to one year unless you clear them sooner.
Your rights regarding your data on arta
You have the right to access your data. Log into your arta account and view your profile, transaction history, and linked payment methods anytime. You have the right to correct inaccurate data—if your name or email is wrong, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to our legal retention obligations.
You have the right to object to certain data processing. For example, you can opt out of behavioral tracking by adjusting your cookie settings. You have the right to data portability—we can export your transaction history and account data in a machine-readable format (CSV or JSON) so you can move it to another service if you choose.
If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority.
Your data is yours. We keep it safe, use it only for arta, and respect your rights to access, correct, and delete it.
Cookies and tracking on arta
We use cookies to remember your login, track site performance, and detect fraud. Essential cookies are necessary for arta to function—they store your session token so you stay logged in. Performance cookies help us understand how players use arta—which pages are slow, which features are popular. Security cookies help us detect unauthorized login attempts and suspicious account activity.
You can control cookies in your browser settings. Most browsers allow you to block all cookies or allow only certain types. If you block essential cookies, arta may not work properly. If you block performance and security cookies, we lose visibility into platform issues and fraud signals, but your account will still function.
We do not use cookies to track you across other websites. Our cookies work only on arta.bet.
Our data security practices on arta
We at arta encrypt your data in transit and at rest. When you log in or deposit, your connection is encrypted with TLS (Transport Layer Security). Your stored data is encrypted with AES-256. We use firewalls, intrusion detection, and regular security audits to protect our servers. We limit employee access to your data—only staff who need it to help you can view your account.
We cannot guarantee absolute security. No online service is non-specific info secure. If we discover a data breach, we will notify you and relevant authorities as required by law. We recommend using a strong, unique password for arta and enabling two-factor authentication if available.
Children and arta
We at arta do not knowingly collect data from children. Our services are not intended for anyone under the legal age of majority in their jurisdiction. If we discover that a child has created an account, we will delete it and any associated data. If you believe a child has accessed arta, contact our support team immediately.
Changes to this privacy policy
We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on arta. Your continued use of arta after changes means you accept the updated policy. We recommend reviewing this page periodically to stay informed.
Contact us about your data
If you have questions about how we handle your data, want to access or delete your information, or believe we have violated your privacy rights, contact our support team. We respond to data requests within 30 days. You can also reach out if you have concerns about data processing during holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi—our team maintains standard response times year-round.
We at arta are committed to protecting your privacy and keeping your data secure. This policy reflects our practices as of today. Thank you for trusting us with your information.